Air France New York City Office: Contact Information, Services & Travel Support

Air France is one of the world’s leading international airlines, connecting travelers to hundreds of destinations with comfort and style. For passengers based in the United States, the Air France New York City Office is a valuable resource for managing bookings, getting travel assistance, and accessing personalized support. Whether you're preparing for a trip to Paris or need to change your itinerary, the Air France Office in New York offers the convenience and reliability you expect from a global airline.

This guide will walk you through the key details about the Air France Office in New York City, including its services, location, contact details, and how it can help streamline your travel experience.

Why Visit the Air France New York City Office?

The Air France Office in New York City is more than just a customer service center. It serves as a full-service hub for passengers who prefer face-to-face assistance or need help with more complex travel issues. Whether you’re flying economy or La Première, the office staff can provide the personalized support you need.

Here are a few common reasons travelers visit the office:

• Booking international and domestic flights

• Making changes to existing reservations

• Cancelling tickets and processing refunds

• Rebooking missed or delayed flights

• Reporting or tracking lost or delayed baggage

• Requesting special assistance for medical or mobility needs

• Getting information on visa and entry requirements

• Accessing Flying Blue loyalty program benefits

Air France Office in New York City: Location & Contact Information

Conveniently located in Midtown Manhattan, the Air France New York City Office is easily accessible by public transportation and close to several popular attractions.

Office Address:
Air France New York City Office
125 W 55th Street, 2nd Floor
New York, NY 10019
United States

Phone Number:
+1 (800) 237-2747 (Air France U.S. Customer Service)

Office Hours:
Monday to Friday – 9:00 AM to 5:00 PM
Closed on weekends and U.S. public holidays

It's always a good idea to call ahead to confirm the operating hours, especially during holidays or extreme weather conditions.

Services Offered at the Air France New York Office

The Air France Office in New York City offers a wide range of services for both individual and business travelers. Whether you need help booking a flight or assistance with a baggage issue, the office staff is trained to resolve your concerns efficiently and professionally.

1. Flight Booking & Ticketing

Passengers can book one-way, round-trip, or multi-city itineraries directly at the office. If you're looking for the best fares or have special preferences, a representative can help you find the most suitable options.

2. Reservation Changes & Cancellations

If your travel plans change, the office can assist with rebooking, upgrading seats, modifying travel dates, or canceling reservations. Refund policies are explained clearly, and any applicable fees are disclosed upfront.

3. Baggage Claims & Inquiries

If you've experienced lost or delayed baggage during your Air France flight, the New York office can help you file a claim and track the status of your bags. They also assist with compensation claims for damaged luggage.

4. Flying Blue Frequent Flyer Support

As a member of Air France’s Flying Blue program, you can inquire about your mileage balance, learn how to earn or redeem miles, or request tier upgrades directly at the office.

5. Special Travel Assistance

Air France is committed to inclusive travel. The office offers assistance for passengers with disabilities, elderly travelers, unaccompanied minors, and those requiring medical support.

6. Visa and Entry Requirement Information

While the airline doesn't issue visas, the staff can provide helpful information regarding passport and visa requirements for various destinations, especially for flights departing from or connecting through France.

7. Group Travel & Corporate Services

If you're organizing a group trip or traveling for business, the Air France Office in New York can help you arrange customized travel packages, group fares, and corporate benefits.

How to Reach the Air France Office in New York City

By Subway:

• N/Q/R/W trains – 57th Street Station

• B/D/E trains – 7th Avenue Station

• 1 train – 50th Street Station

By Car:
Paid parking garages are available nearby, but traffic in Midtown Manhattan can be heavy. Public transportation is the most efficient way to reach the office.

Nearby Landmarks:
The office is located just steps away from major landmarks such as Times Square, Central Park, and the Museum of Modern Art, making it a convenient stop during your day in the city.

Air France Operations in New York

From New York, Air France primarily operates out of John F. Kennedy International Airport (JFK). The airline offers several daily flights from JFK to Paris Charles de Gaulle (CDG), with easy connections to over 200 destinations across Europe, Africa, Asia, and the Middle East.

If you need to make changes to a flight departing from JFK, the Air France New York City Office is the most convenient location to get help in person.

Online Alternatives to the NYC Office

While the office offers face-to-face service, many tasks can also be completed through Air France’s digital platforms:

• Manage Booking: Modify flight details, upgrade seats, or add baggage online.

• Mobile App: Available for Android and iOS with features like check-in, flight tracking, and e-boarding passes.

• Website Chat Support: Live agents available during business hours.

• Email & Social Media Support: Get help via Facebook or X (formerly Twitter).

Still, some travelers prefer the in-person experience, especially when dealing with urgent travel needs or detailed itinerary planning.

Tips for Visiting the Air France Office in New York

• Bring Necessary Documents: Have your passport, e-ticket, or reservation code ready to speed up your visit.

• Plan Ahead: Avoid lunch hours or peak travel periods for shorter wait times.

• Call Before Visiting: Confirm that your specific service request can be handled at the office.

• Use Public Transport: Subway is the most efficient option due to heavy city traffic and limited parking.

Conclusion

Whether you're booking a new trip, handling an existing reservation, or dealing with unexpected travel issues, the Air France New York City Office is a valuable resource for travelers in the U.S. Offering professional, multilingual support and convenient Midtown access, the office ensures your Air France journey starts smoothly.

So, the next time you’re planning to fly with Air France or need help with a booking, don’t hesitate to visit the Air France Office in New York—your reliable connection to one of the world's top airlines.

Frequently Asked Questions

Q1: Where is the Air France office located in New York City?
The Air France New York City office is located at 125 W 55th Street, 2nd Floor, New York, NY 10019.

Q2: What services does the Air France New York office provide?
Services include ticket booking, flight changes, baggage help, special assistance, and Flying Blue support.

Q3: Can I book flights in person at the Air France NYC office?
Yes, you can book, rebook, or cancel your flights in person at the office.

Q4: Is the office open on weekends?
No, the Air France New York City Office operates Monday through Friday only.

Q5: What’s the best way to get to the office?
The office is accessible by subway (N, Q, R, W, B, D, E lines) and is located in Midtown Manhattan.