Ben & Jerry’s Naperville: Where Flavor Meets Community

Located at 120 Water Street, Suite 106, right in the heart of downtown Naperville and steps from the DuPage River, this Scoop Shop opened in summer 2021 and quickly became a local favorite.

What You'll Love

• More than 30 flavors, served fresh: Enjoy classics like Chunky Monkey and Cherry Garcia, alongside exclusive scoop-shop only flavors, non-dairy options, sundaes, shakes, and custom ice cream cakes.

• A true scoop-shop experience: Order in waffle cones or cups, taste freshly scooped scoops or take home pints and cakes. Catering services offer full sundae bars and ice cream truck setups for events.

• Warm, personal service: Co-owned by Tom and Chrissy O’Toole, the shop emphasizes friendly, attentive staff and a welcoming environment for families, pets, and everyone in between.

Community & Events

• Free Cone Day (every April): A beloved tradition where visitors enjoy free scoops and can “upgrade” to waffle cones with a small donation supporting local nonprofits. The shop partners with groups like the local humane society or community centers.

• Mobile “cow-mobile” truck: Pops up at festivals, schools, and parties—perfect for bringing the scoop-shop vibes on the go and building community cheer.

Hours at a Glance

• Mon–Thu: early afternoon to late evening

• Fri–Sat: midday through late evening

• Sun: midday to early evening
  Plus, occasional early openings or extended hours for special events.

Why Naperville Loves It

This Scoop Shop is more than dessert: it’s a gathering point for neighbors, families, and causes. With high-quality ice cream, inclusive menus (including vegan-friendly options), and a local, people-first approach, Ben & Jerry’s on Water Street scoops up more than flavor—it scoops up community spirit.

Whether you're enjoying a solo treat, hanging with friends, or celebrating with a sundae bar, this spot is a sweet staple in downtown Naperville’s scene.