Philippine Airlines Name Change Policy

Philippine Airlines Name Change Policy: What You Need to Know

Mistakes happen—typos, legal name changes, or ticket mix-ups. The Philippine Airlines (PAL) understands this and allows certain types of name corrections. Sometimes, when one is in a hurry and makes typo errors, do not panic. Get in touch with the airline officials. Read this article to learn about the Philippine Airlines Name Change Policy. 

1. What Changes Are Allowed

PAL distinguishes between minor corrections (e.g., fixing up to 3 characters, title changes like Mr./Mrs., name order, gender correction) and major name transfers. You cannot transfer a ticket to someone else—doing so requires canceling the current booking and purchasing a new one 

• Minor fixes which can be made, like correcting “Richrd” to “Richard,” adding “Paul” prefix, or switching maiden and married names with legal proof, are allowed

2. Timeframes & Where the Passenger Can Edit

• Minor corrections are permitted up to 48 hours before departure, and sometimes it is up to 4 hours prior. After check-in begins—or within 4 hours of departure—name edits are not allowed.

3. Fees & Fare Differences

According to the Philippine Airlines name correction policy, the fees vary depending on origin, class, and where the change is made:

• Within 24–48 hours via the PAL website: usually ₱2,200 PHP (~USD 40) per passenger. Additional fare differences may apply if the updated ticket costs more. And if you are making the changes outside the grace window, fees differ by region:

  • USA: USD 25

  • Canada: CAD 40

  • Japan: JPY 2,500

  • Elsewhere: USD 25 equivalent.

For legal name changes—such as marriage—documentation (marriage certificate, court order) is required. PAL treats them like corrections and may charge standard fees if outside the grace period.

4. Restrictions & Special Cases

• One correction only per ticket—further changes are considered new name-change requests .

• Interline or codeshare bookings (flights on other airlines under PAL code) may not allow name edits.

• After check-in, changes are not permitted.

Ways To Change Or Correct Name on Philippine Flight Ticket

• Online (“Manage Booking”): Log in to your booking with your PNR. Small fixes (up to 3 characters) can be done directly up to 48 h before departure; fees will apply.

• Over the Phone or Airport Counter: Contact PAL customer service at 1-808-900-8120(OTA) or visit the ticket desk. You’ll need ID or legal documents and pay applicable fees.

Be it any matter of concern related to travel, feel free to connect with the customer care department of the Philippines Airlines. From rebooking, flight changes, name corrections, or cancellations, the executives are always there to assist you. The steps for calling are as follows:

• Open the official website of PAL airlines.

• Go to the Contact Us page section to look for the phone number.

• Dial the respected phone number 1-800-I-FLY-PAL / 1-800-435-9725 and wait for the IVR response.

• Choose your preferred language.

• Dial 2 for name correction.

• Dial 3 for a flight change.

• Dial 4 to speak to a live customer care support executive. 

Email Writing 

Composing an email is the third choice. Emails about name correction can be sent to palcustomersupport@phillippineairlines.com. In the body, include every detail of your itinerary. Additionally, you can communicate with Philippine Airlines using the same email address you provided.

Conclusion

Philippine Airlines name change policy is traveler-friendly for minor errors and legal name updates, as long as requests are made in time, fees are paid, and correct documentation is provided. For bigger changes or ticket transfers, you’ll need to cancel and rebook. Always check PAL’s official “Manage Booking” tool to review fees and process name edits securely.